Built behind the counter, not in a boardroom
Retail Theft started as an in-house system protecting the founder's own UK stores. It caught thieves. Other shopkeepers asked for it. This is that system, productised.
We are retail security operators first and a software company second. The detection models were trained and tuned on real UK shop floors (our own), where a missed concealment costs us money and a false alert wastes our own staff's time. That feedback loop is brutal and it is why the system works.
We run face recognition lawfully in our own stores as an ICO-registered operation, with active ICO engagement. The compliance machinery in the product (evidenced ban entries, 12-month expiry, appeals, audit logs) isn't a legal afterthought. It's how we had to build it for ourselves.
The same conviction drove the architecture: your footage should never sit on someone else's servers. Detection happens on a box in your store; the cloud coordinates with metadata only. It makes the alerts faster, the privacy position simpler, and your data yours.
Retail Theft is our working name and we wear it plainly: this product exists to make stealing from a shop a bad idea again.
Operator-owned
The founders run stores that run the product. Every release is live in our own aisles before it reaches yours.
UK through and through
UK stores, UK data centres, UK compliance. Built for the way British retail actually works, including its regulator.
Improving weekly
Every confirm and reject from every store sharpens the models. The product you buy this year is not the product you'll have next year; it'll be better.
See it running on your own cameras
Book a demo and we'll walk a live store, trigger real alerts, and size the right box for your camera count.